Terms and Conditions

Grapplers Delight (the Store) is owned by Grapplers Delight (GRAPPLERS). Any use of the Store is governed by our terms as well as by the Store's privacy policy. Your use of the Store constitutes your acceptance of these terms.

Pricing

All prices are shown inclusive of VAT, where appropriate.

Payments and Availablity

All goods and prices offered through the Store are subject to availability. In the unlikely event of GRAPPLERS being uable to fulfil your order, we will inform you of this by email as soon as possible. In cases where godos have been paid for, a full refund will be offered.

We use PayPal for payment processing. At checkout, you may purchase your goods in confidence using credit or debit card through the secure PayPal system.

Delivery

All orders placed before midday are processed the same day, where possible. We endeavour to ship your order within 24 hours of processing. Please do not hesitate to contact us at any time to track the progress of your order. Email your order number and query to sales@grapplersdelight.com

Shipping Costs

Grapplers Delight is pleased to offer free delivery on all deliveries within the UK.

We will send you a confirmation email once your order is successfully placed.

Up until the time of dispatch, you have the right to cancel all or part of your order. Email us on sales@grapplersdelight.com to discuss cancelation.

Exchanges and Returns

In addition to the UK Distance Selling Regulations, you can return any item within 28 days of receipt for a refund of that item or to exchange it for a different size or colour. Our returns policy excludes sale items.

For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them.

In all cases, the items returned must be in their original condition, which includes any packaging.

The goods are your responsibility until we received them. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error. Once we've received the returned goods a refund or exchange will be issued.

For your protection, undergarments, mouthguards, protective cups and compression shorts cannot be returned, even if they are new and unused.

While GRAPPLERS is pleased to offer free delivery on orders in the UK, we must ask that customers bear responsiblility for shipping costs when making a return or exchange.

We recommend that you use a postal service that insures you for the value of the goods you are returning. Please send your returned goods to:
Grapplers Delight
82 high street, Greenhithe Kent DA9 9NN United Kingdom

We also accept cancelled orders under the Distance Selling Regulations. If you decide to cancel your order with GRAPPLERS, you must let us know in by email, quoting the order number. Write to us at sales@grapplersdelight.com.


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